POLICIES

SMOKING:
The crisp mountain air is available at no extra charge with our lodging in the Catskill Mountains. So those that come after you may enjoy it too, our Windham Mountain Bed and Breakfast is strictly a NON-SMOKING INN. Although all rooms are smoke free, you might proceed to the front porch to enjoy a smoke. There is an ashtray for your convenience.
Please note: A $100.00 per day cleaning fee will be charged for violations.


CANCELLATION POLICY:
Cancellation Policy applies to all reservations.
Effective upon your confirmation.

Note:
All late cancellations will be charged one night. Sorry, but No Exceptions can be made or credit given for future stay.

Our Cancellation policy is as follows:

Weekdays:
(Sunday though Thursday non-holiday)
: Credit card will hold reservation. Any reservation altered or cancelled will be charged a 10% cancellation fee of the reservation total. A one-night deposit will be charged in full if guest arrives after the confirmed date of arrival or departs before the confirmed date of departure. In the event a guest does not show for their room, 100% of the total stay for the entire period reserved will be charged.

Weekends:
(Friday & Saturday/Sunday & Sunday)
: Credit Card will hold reservation until one night payment is received via check. Any reservation altered or cancelled before 14 days prior to your arrival date will be charged 10% of the reservation total. This fee will be charged to your credit card. If your check has been received, you will be mailed a refund check less 10% of the reservation total. Any alterations or cancellations in reservation made within 14 days of your arrival date, a one night deposit will be forfeited in full. Reservation total (100%) will be charged in full if guest arrives after the confirmed date of arrival or departs before confirmed date of departure. In the even a guest does not show for their room. 100% of the total stay for the entire period reserved will be charged.

Holiday:
A three night minimum is required on holidays, a credit card will hold the room until a three nights deposit is received via check. Any reservation altered or cancelled before 14 days prior to your arrival date will be charged 10% of the reservation total. This fee will be charged to your credit card. If your check has been received, you will be mailed a refund check less 10% of the reservation total. Any alterations or cancellations in reservation made within 14 days of your arrival date, a two night deposit will be forfeited in full. Reservation total (100%) will be charged in full if guest arrives after the confirmed date of arrival or departs before confirmed date of departure. In the even a guest does not show for their room, 100% of the total stay for the entire period reserved will be charged.

CHECK IN TIME:
Rooms are guaranteed to be ready by 3:00PM each day. If your room has been serviced, you are welcome to check ihn earlier than 3:00PM. For Late Arrivals (9:30PM or later) we will leave a note attached to the front door. The room key will be left in a designated spot that is discussed per telephone.

CHECK OUT TIME:
Check out time is 11:00AM (a late check out may be available at an additional fee of $10 per hour with prior arrangement with the innkeeper). Room keys must be returned in order to check out.

PAYMENTS ACCEPTED AT CHECK OUT:
Visa, Master Card, Cash and Postal Money Orders.
No Personal Checks accepted.



Policy Details:

Room Rates are for double occupancy per room per night:
Full breakfast for two people is included in the room price.
Also included is our video library of wide variety, complimentary soft drinks and hot beverages.

Not included in Room Rates:
New York State sales tax (8.%) and gratuities

Online Bookings:
Cancellations of any online booking will be charged a 20% service fee. A B&B check will be issued for the remaining balance for another stay, upon mutual agreement, based on establishments availability(limit 2 choices only). Sorry no Holidays and Weekends

Any late cancellation will result in loss of one deposit. Sorry there are No Exceptions..

Additional $25 charge per person (includes children and infants) in any room. This charge includes breakfast and amenities. Rollaway cots and cribs are available with prior arrangement (limit one per room).

Parents with Children:
We respectfully ask that parents with children staying at Beds on Clouds ensure their children are well supervised at all times. This will go far to help maintain a comfortable and relaxing atmosphere for all of our guests.

Two-Person maximum in most rooms.
No room is permitted to accommodate five people.

$100 per person fee for arriving with additional unreserved persons.

2 Night Minimum on Weekends (includes Friday & Saturday or Saturday & Sunday nights);

3 Night Minimum during all Holiday periods and special event weekends (a surcharge may apply to holiday and special event periods).

PS: Beds On Clouds is not responsible for weather, ski conditions or any personal situation that may arise requiring cancellation.

Not suitable for pets
All rooms Air Conditioned during the Summer months
Rates subject to change without notice.

 


 

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